Merchandising

Boutique Merchandising Solutions with Unmatched Attention to Detail, Proudly Serving Emerging and Mature Brands Across New Zealand for Over 20 Years

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Amex logo
Max Foods logo
Warehouse logo
Brita logo
Cobram logo
Planet Fun logo
HP logo
Fuji logo
Amex logo
Max Foods logo
Warehouse logo
Brita logo
Cobram logo
Planet Fun logo
HP logo
Fuji logo

Transform your Retail Presence with Engagement Group

At Engagement Group, we ensure your products are strategically placed and replenished in big-box retailers, pharmacies, hardware stores, and supermarkets across New Zealand.

Our expert team handles every detail, from timely stock replenishment in regular, off-location, and promotional spaces to proper ticketing and rotation. This proactive approach maximises stock turn, sales, and repeat orders, especially during special pricing promotions.

Many brands mistakenly rely on retailers for this critical task, but our in-store experience and dedicated support ensure your products are always available and positioned for success.

The EG team have decades of experience across the retail landscape with hands on experience at all levels and sectors. Our field team is extensive, experienced and highly capable across a wide range of tasks and product profiles.

In store merchandising

Bespoke Solutions for Every Business

Stock Replenishment

Efficient restocking of merchandise in stores ensures continuous product availability, driving sales and customer satisfaction.

Pricing

Accurate, up-to-date pricing for promotions and special offers influences buying decisions and increases sales.

Positioning

Strategic product placement enhances visibility and captures shoppers’ attention, boosting brand engagement.

Promotional Activity

Expert planning and execution of in-store promotions create demand and maximise impact, driving growth.

Field Marketing

Engaging campaigns and brand ambassadors connect directly with customers, enhancing brand recognition and interest.

Planograms

Optimised product layouts improve store navigation, increase sales, and enhance the customer experience

New Product Launches

Comprehensive support for new product launches ensures successful market entry and consumer interest.

Reporting and Visibility

Real-time reporting on stock levels, product positioning, and promotional performance provides actionable insights for clients.

Support and Communcation

Acting as your ‘eyes and ears’ in the store, our team provides proactive communication to quickly address issues, maintaining optimal product presentation and retailer relationships.

An instore demonstration

Why Engagement Group?

Tailored Solutions for All
Scalable services are designed for both small local brands and large international companies, ensuring personalised attention and exceptional care.

Expertise and Detail
With over 20 years of experience in merchandising, we provide timely replenishment, accurate pricing, strategic placement, and effective promotions to drive sales. Our real-time reporting and proactive communication offer actionable insights, ensuring optimal product performance and customer satisfaction.

Local Expertise
Deep understanding of the New Zealand market, acting as an extension of your team to ensure your brand’s success through strong relationships, reliability, and innovative strategies.

“Engagement Group delivered for us and our client. The results were truly extraordinary.”

– Rod Gillespie, Director, Gillespie Advertising

FAQs

Engagement Group works with a wide range of brands, from small local businesses to large national companies. We specialise in supporting brands across various sectors, including general merchandise, supermarkets, pharmacies, hardware stores, and more.

Whether you’re an emerging brand, need help with a new product launch, or are a national brand experiencing poor levels of field service, we can help. Our services are scalable and tailored to meet the specific needs of each client, ensuring personalised attention and exceptional care.


Engagement Group provides comprehensive real-time reporting and actionable insights to keep you informed about your product’s performance.

Our reports include detailed information on stock levels, product positioning, pricing, promotional effectiveness, and any issues such as supply chain disruptions or packaging problems.

This proactive communication ensures you have the data needed to make informed decisions and maintain optimal product performance in the retail environment.


Engagement Group enhances customer experience by ensuring products are well-stocked, accurately priced, and strategically placed, making them easy for customers to find and purchase.

Our meticulous attention to detail in product displays and in-store promotions creates a visually appealing shopping environment.

By acting as your ‘eyes and ears’ in the store, we maintain optimal product presentation and swiftly address any issues. This comprehensive approach not only improves the shopping experience but also strengthens brand engagement by consistently presenting your products in the best possible light, fostering stronger connections with customers.


To get started with Engagement Group’s merchandising services, contact us through our website or by phone. Here’s what you can expect:

  1. Initial Consultation: We act quickly to understand your brand, KPIs, pain points, and goals through detailed discussions and working audits.
  2. Custom Proposal: We develop a tailored merchandising strategy, addressing your specific challenges and outlining a clear action plan.
  3. Agreement and Planning: Upon approval, we formalise the agreement and plan, ensuring flexibility to adapt KPIs and strategies as needed.
  4. Getting Around the Table: We collaborate closely, sitting down with you to ensure a deep understanding of your business and retail environment.
  5. Implementation: Our team starts executing the plan, setting up displays, managing stock, and handling promotions, with continuous communication to keep you informed.
  6. Ongoing Support and Reporting: We provide real-time reporting, proactive insights, and regular updates to ensure your merchandising goals are met and your products achieve the best sales in-store.

Engagement Group ensures clear communication, detailed attention, and flexibility throughout the onboarding process, creating a seamless and effective partnership from the start.


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